> For the complete documentation index, see [llms.txt](https://docs.sendstackhq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sendstackhq.com/delivery-api/sample-webhook-payloads/new-customer-message.md).

# New customer message

```
{
  "eventType": "order.message",
  "dropId": "64f59c54de1a799de32378b2",
  "batchId": "FMFD7K",
  "trackingId": "9SXHHH",
  "externalOrderId": "X1688y",
  "message": "public note ",
  "messageType": "publicNote",
  "webhookId": "66faa977606e413be093c02f"
}
```