# Order Tracking All delivery requests will return a batch ID, a tracking ID, and a tracking URL. Both the batch ID and the tracking ID can be used to track delivery requests. * **Batch ID** - used to track and take action for all deliveries placed together. (E.g if an order has one pick-up and multiple drop-off locations, you can track the status of all the drop-offs using the batch ID). Similarly, you can cancel orders using a batch ID. * **Tracking ID** - used to track and take action for one delivery. (e.g. even if an order has one pick-up and multiple drop-off locations, each recipient only needs to track their respective tracking ID). Similarly, you can cancel single deliveries using a tracking ID. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sendstackhq.com/guides/order-tracking.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.