> For the complete documentation index, see [llms.txt](https://docs.sendstackhq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sendstackhq.com/guides/order-tracking.md).

# Order Tracking

All delivery requests will return a batch ID, a tracking ID, and a tracking URL. Both the batch ID and the tracking ID can be used to track delivery requests. 

* **Batch ID** - used to track and take action for all deliveries placed together. (E.g if an order has one pick-up and multiple drop-off locations, you can track the status of all the drop-offs using the batch ID). Similarly, you can cancel orders using a batch ID. 
* **Tracking ID** - used to track and take action for one delivery. (e.g. even if an order has one pick-up and multiple drop-off locations, each recipient only needs to track their respective tracking ID). Similarly, you can cancel single deliveries using a tracking ID.